Support

From the App

Open Settings → Contact us. Messages arrive as a thread, we reply in the same place, and you keep the history. This is the fastest route and the one we watch most closely.

By Email

Write to support@codetik.dev. Include your username and, if you are reporting a problem with a specific tik, its link or name.

We aim to answer within two business days. Reports of harmful content are handled ahead of everything else.

Reporting Content

To report a tik, profile, or comment, open Settings → Contact us and send us the link with a short description, or email legal@codetik.dev. Use it for anything that breaks the Terms of Service — spam, harassment, stolen work, or content that should not be on the platform. Every report is reviewed by a person.

Content that sexualises or endangers a minor is treated as urgent and handled ahead of everything else. See our Child Safety Standards for what is banned and how we act on reports.

Where to Send What

• Bugs, billing, credits, general questions — support@codetik.dev
• Deleting your account — do it in Settings → Danger → Delete account, or see Account Removal
• Privacy questions and data requests — legal@codetik.dev
• Reporting content, or appealing a removal or blocked account — appeals@codetik.dev for appeals, legal@codetik.dev for reports

Subscriptions and Credits

Paid plans and credit packs are billed by Apple or Google, not by us. Cancel or manage a subscription in your store account settings — deleting your Codetik account does not cancel it. For refunds, contact the store that took the payment; we can help with anything on the Codetik side.

Community

Our Discord is where builders swap tricks and where we post what is coming next. Good for questions about making tiks; use email or in-app contact for anything about your account.